Human Resources Certification Institute (HRCI) Practice Exam

Which disciplinary approach establishes the expectation in employees that they will progress through a series of steps when being disciplined?

1. Positive

2. Progressive

3. Coaching

4. Self

The correct answer is: Progressive

A Positive: This approach focuses on reinforcing good behavior rather than reprimanding bad behavior. While positive reinforcement is important, it does not address the question of establishing a structured disciplinary process. C: Coaching: This approach involves guiding and developing employees to reach their full potential. While coaching can be an effective tool for managing employee behavior, it does not necessarily establish a specific disciplinary process. D: Self: This approach relies on employees to self-discipline and self-regulate their behavior. While self-discipline is important, it does not address the question of establishing a structured disciplinary process. B: Progressive: This is the correct answer. It refers to the process of gradually increasing consequences for repeated or escalating disciplinary issues. This approach helps to establish clear expectations for employee behavior and provides a structured approach to managing disciplinary actions.